Being in Accounts Receivable Management for a lot of years, I went through many ups and downs in the US and Global economies. Looking back, I can honestly say, the work was never easier in boom or bust times. When the economy was good, I had to execute on innovations to stay ahead of increased business volume (greater amount of collections). When times weren't so good, I had to implement innovations to insure my employer's healthy cash flow. In both of these scenarios, if I didn't perform well, my job was at risk. Being that my family liked the idea of a roof over their heads and 3 meals a day.....I can't say I ever found a time to "just coast."So...it begets the question: Is there ever a time for Credit and Collections folks to "coast...take it easy...just do enough to get by." I believe the answer is a resounding NO !
With this supposed financial recovery still in transit, and when its finally done.....don't expect Accounts Receivable Management jobs to get any easier. Our metrics will always be very visible to our executive teams, the same reason why Low pressure in the Gulf of Mexico are important to meteorologists. They are indicators of future "storms" if they grow out of control. And, with companies now getting use to doing more with less, don't expect hiring freezes with thaw out anytime soon.
Innovation...automation...segmentation.....will be keys to anyone's corporate survival and upward mobility in the coming years. Agree?
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