Thursday, January 27, 2011

Snowed Under?

I've lived in the Northeastern US all my life. Currently I live in the Philadelphia area. In all my life, I've never seen so much snow as I've had in the past 2 winter seasons. Last winter we had about 80 inches and we're approaching 35-40 this season, with February (the snowiest month) yet to come. This area normally averages 20-22 inches a year ! We're nearly at 120 inches for a 2 year period.  Talk about being snowed in !
So...going on that metaphor....ever get the same feeling....getting snowed under with excess paper and just trying to keep up with volume? Its like snow shoveling in a blizzard.
Until I overhauled our Collections Systems, and automated our Accounts Receivable Management processes, I must have spent half of my Credit career being snowed under with mountains of paper work. Paper work and me do not see eye to eye.  Folks would stare in wonderment on how ever found anything on my desk.  It looked like a perennial blizzard of paper hovered over my desk, even in the dog days of summer.  
That all changed dramatically with the implementation of a Collection System which virtually eliminated all paper.  Within a week my desk went from looking like John Belushi in "Animal House" to Cary Grant in "To Catch a Thief." You get the picture.
And, in a matter of days our Collectors were able to do their entire job without getting up from their desks.  No need to search for invoice copies ( for faxing or emailing).  Those documents were now available on line, within the new Collection Systems.    Our desks looked like a day in May...neat and airy.
Are you still snowed under?

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